Terms of service (EN)
Tekipaki Housekeepers (hereinafter referred to as "this office") sells service advance tickets (hereinafter referred to as "tickets") operated by this business and the services associated with these (collectively the above). However, the following terms and conditions of service (hereinafter referred to as the "Terms") are set when the customer uses the "Services" below. Please use this service after agreeing to this agreement.

Article 1 (Scope of this agreement)
1.

These Terms shall be applied to all matters related to the use and operation of the Service between you and this establishment when you use the Service (including inquiries), and By using the website, you agree to the terms.

2.

If there is a separate service provided jointly with an affiliated company, the target person of the service shall also apply.

Article 2 (Change of this agreement)
The Company shall be able to change the Terms without prior notice, and the Customer shall confirm the Terms each time the Service is used. After changing the contents, only the changed contents are valid.

Article 3 (Refusal of use)
1.

If any of the following applies to a customer, this business establishment may refuse the use of this service by the customer. In addition, if you decline the use for the following reasons, you will not be refunded.
① If any of the prohibited acts stipulated in Articles 14 and 20 of these Terms is or may be applicable
② If you violate this agreement
③ When the business office determines that it is inappropriate

2.

The customer shall not make any objection to the disposition of the preceding paragraph, and we shall not be liable for any disadvantage or damage caused by the disposition.

Article 4 (use environment)
1.

This service is intended for those who can operate the computer and use the Internet at their own risk and have properly set the various settings such as character display and e-mail necessary for using this service.

2.

We are not responsible for the results of your actions that do not meet the conditions in the preceding paragraph and the results thereof. In addition, even if the conditions in the preceding paragraph are met, even if this service does not operate normally due to the individual circumstances of the customer (OS, software, LAN environment, etc.), we will not be liable for any consequences. Hmm.

3.

When using this service on a mobile device, the customer acknowledges that depending on the mobile device, it may take some time or it may not be possible to support the use of this service.

4.

You are responsible for any communication charges, connection charges, etc. that may be incurred in connection with the use of this service (including inquiries).

Article 5 (sales method)
1.
This office limits ticket sales to the official EC site for normal housekeeping services. It cannot be purchased by methods other than the EC site, such as face-to-face cash payment.
2.
Beyond ordinary housekeeping services such as β version service and professional cleaning, in addition to ticket sales on the official EC site, you can also use various financial institutions, various settlement services, or cash payment as a usage fee according to the agreement each time. You may be required to pay. In the case of monthly service, you must receive the full amount of the planned usage for the month by 20th of the previous month.
3.
​In all cases, the services of this office will be settled before the service comes into effect.

Article 6 (for sale)
Please inquire about the usage conditions such as the usage area, check the availability of the ticket, and check the appropriate ticket type such as expiration date and number of hours before purchasing.

Article 7 (establishment of ticket purchase contract)
1.

The customer and our office mutually confirm the service conditions, apply for the ticket purchase according to the prescribed procedure, and the purchase contract is concluded when the application procedure is completed.
2.
Regarding usage rules such as expiration date, we will comply with the explanation on the sales site at the time of purchase.

3.

Notification of completion of the purchase application procedure will be made on the Internet where this service is implemented, by e-mail, and SNS. The customer shall be obliged to confirm the purchase completion notice on the Internet and e-mail, SNS that implements this service without delay, and for damages caused to the customer or a third party due to delay of confirmation or inability to confirm. , This office does not take any responsibility.

4.

After the purchase contract is concluded, we will send an e-mail containing the information of the ticket you purchased to the e-mail address you entered as the destination of the information. If you cannot send an e-mail as a result of something wrong with the input contents such as incorrect input of e-mail address, illegible garbled phenomenon, etc. We do not take any responsibility even if you do not receive the email.

5.

Since ticket purchase is a system using the Internet, the confirmation of the success or failure of the ticket purchase contract or its notification may be significantly delayed or impossible due to congestion of communication lines or accidents on the computer system.

6.

Our business office shall not be liable to the customer or a third party for the success or failure of the ticket purchase specified in the preceding paragraph.

Article 8 (Duplicate application)
Our company will not be held responsible for duplicate tickets applied for by the customer's input error or communication environment failure, etc. In addition, we will not refund the price. The expiration date will be extended depending on the usage cycle.

Article 9 (combined use with other discount services)
Tickets cannot be used in conjunction with other discount services, unless otherwise authorized by our office.

Article 10 (How to use)
1.
In order to enjoy the service with the purchased ticket, it is necessary to contact our office and complete the reservation 5 days before the service day.
2.

We will collect tickets for the number of hours it takes to perform the service. If the work exceeds the reserved time by 20 minutes or more even if the work is done with good efforts, an additional 1 hour will be collected.
3.
“Time” includes work after leaving the room, such as dressing up, servicing tools, leaving the room, or throwing away trash.
4.

Depending on the schedule of the day, work exceeding the reserved time may be refused and may be interrupted and ended.
5.

If you make a reservation change due to customer's convenience, a penalty will be incurred under the terms of the cancellation policy on this business site, and a cancellation fee will be collected.


Article 11 (Fee settlement)

1.

To purchase tickets, you can use the payment method specified on our EC shopping site. However, some of the payment methods may not be available due to reasons such as restrictions on the internet services used by customers or maintenance of each payment method.
① Credit card issued in Japan and designated by the system provider
② Paypal
③ au simple settlement
④ Convenience store payment (pay-easy)
⑤ Other auxiliary payment methods such as coupons approved by our company
⑥ Bank transfer (excluding direct transfer to our business office account, please pay the transfer fee)

2.

Please note that we do not issue a receipt for ticket purchases in principle.
Basically, we will respond with the following contents.


About receipt:
Please use as a substitute for the receipt, including the details of usage received from the credit card company/payment company/receipt issued by the convenience store or bank, and the "Thank you for your purchase" email sent at the time of purchase.

If you absolutely need a handwritten receipt, please contact us individually.
3.

If you cannot make a payment for any reason, such as false input of credit card information, erroneous input, omission of input, or not complying with the rules of each credit card issuing company, etc., the purchase is invalid Will be. For inquiries regarding payment inability, contact the credit card company, etc. directly for each payment service method.

4.

This service is intended for adults. If a minor uses this service, please be sure to use the service with the parent's consent. If a minor uses this service, it is assumed that the parent's consent has been obtained in all matters. In addition, the use of those who have insufficient judgment ability shall be done with the consent and responsibility of the supervisor.

Article 12 (change/cooling off)
1.

We do not accept any cancellation of purchase for tickets for which the purchase application procedure has been completed. Tickets are not eligible for cooling off.

2.

Please note that the expiration date will not be changed or the purchase will not be canceled even if the customer does not use the target service after purchasing the ticket.

Article 13 (Responsibility for cancellation/change)
1.

If the reservation date and time is canceled due to the customer's convenience, all responsibility including notification of cancellation will be

You will be responsible for this. We are not responsible for the cancellation. In accordance with the cancellation policy (on this website [Promise regarding reservation]), you will be charged a cancellation fee separately depending on the number of days and time before the reservation or collect the ticket by collecting the ticket. We do not take responsibility for refund of sales price due to cancellation.

2.

If the date of reservation is canceled due to unavoidable circumstances, we will bear all responsibility including the notification of cancellation. We will notify you of the change of date and time as soon as it is found that the service can not be performed at the reserved date and time, and we will re-set the reservation schedule again.
3.
The cancellation fee will be paid in accordance with the payment processing method established by our office upon request.

Article 14 (Prohibition of resale and transfer)
1.

It is prohibited to resell or provide the tickets purchased for this service, free tickets, discount tickets, etc. (various tickets) to a third party for profit. In addition, for any purpose, resale or attempt to resell at a price different from the selling price of this service, and resale or attempt resale at auction or Internet ticket auction are also prohibited.

2.

If we confirm the prohibited acts set forth in the preceding paragraph, we will take the following actions. In addition, this business site shall not refund the sales price.
Tickets purchased by prohibited acts, disposed of by prohibited acts, or attempted to be disposed of are invalid.

Article 15 (Handling of personal information)
1.

Based on the Personal Information Protection Act, this business office is personal information (address, name, telephone number, e-mail address and other information that can identify the customer as a specific individual (can be easily compared with other information. , Including those that can identify a specific individual by doing so.)) Strictly manage, and establish a sufficient security system for confidentiality, such as performing encryption processing when sending. I am. However, we do not guarantee the prevention of data loss due to communication line or computer failure.

2.

Our business office may use your personal information to send you notifications regarding ticket purchase/sale, etc. by email or other means.

3.

Our business office can use the personal information obtained from customers for the following purposes. If personal information is used for purposes other than the following, we will notify you of the purpose again.
① To sell/provide products/services handled by this office (reception, payment, delivery, etc.)
② To carry out communications related to the implementation of services (e-mail, postal mail, telephone, etc., contacting customers regarding changes/cancellations of schedules, guidance, confirmations, etc. that are deemed necessary for business purposes)
③ For sales activities and sales promotion activities such as information guidance about the services of our business office and advertisement of products and services of companies that we deem appropriate.
④ For user support regarding the services of this business office (response to inquiries, etc.)
⑤ To conduct various questionnaire surveys and campaigns (various presents, etc.) to be carried out for the purpose of developing and providing other services of this office.
⑥ For reference of business activities and development of new services, for creating statistical data aggregated in a manner that cannot identify individuals and for marketing analysis using them
⑦ To use and record access information (Internet, mobile site, telephone, etc.) for system operation and management and inquiries.
⑧ For information about new services developed and operated by this office

4.

For other handling of personal information at this business office, please see the "Privacy Policy" presented separately.

Article 16 (Providing personal information to a third party)
1

Our business office has personal information (address, name, telephone number, e-mail address and other information that can identify the customer as a specific individual (which can be easily collated with other information. With regard to (), it is possible to identify a specific individual.))) will not be provided to a third party unless consent has been obtained from the customer in advance. However, in the following cases, the customer consents in advance that the business office may provide the personal information acquired from the customer to a third party.
① When this business office processes the statistical information collected for the purpose of grasping usage trends of this service in a format that cannot identify the customer and discloses it (personal information is not included)
②In the case of infringing the copyrights, property rights, privacy, honor, credit, or other rights of other customers, third parties or our company, and when there is a possibility of that.
③ In the case of causing or possibly causing disadvantage or damage to other customers, third parties, or our company
④ When the provision to third parties is permitted by law
⑤ When requested by a public agency such as the police for criminal investigation
⑥ In addition, if necessary to provide this service to customers

2.

In addition to the cases described in the preceding items, this establishment may make minimum disclosure to the employees and service providing technicians when personal information obtained from customers is necessary for the business of this establishment. Yes, the customer agrees in advance.

Article 17 (copyright)
1.

You may not use the copyrighted material or system provided through this service under copyright law by any method without the permission of the right holder.

2.

If a problem arises between you and the right holder regarding copyright, you shall resolve it at your own expense and responsibility, and we shall not be involved at all.

Article 18 (Operation of this service)
This establishment has full and original discretion regarding the operation of this service and monitors the status and content of the writing from the customer performed in this service, and if the establishment deems it necessary, writes the writing. Access restrictions may be enforced such as deletion or prohibition.

Article 19 (Change, cancellation, suspension of this service)
1.

When we determine that the system or content needs to be changed in the operation of this service, we may change the content of this service without notifying the customer in advance.

2.

This establishment may suspend or suspend the operation of this service if any of the following items apply.
① When stopping the system of this service or performing emergency maintenance/inspection
② When the service cannot be provided due to natural disasters, wars, riots, mayhem, labor disputes, fires, power outages, virus disruption, social confusion such as transportation, or other reasons beyond the reasonable control of our business.
③ In addition, when this business office determines that it is necessary for the operation of this service

3.

This place of business shall not be liable for any damages to customers or third parties caused by the suspension, interruption, change, or abolition of this service based on the provisions of this Article, delay in the provision of this service, or other related to this service. I shall.

Article 20 (Prohibitions)
In using this service (including inquiries), the customer shall not perform the following actions.
① Acts that infringe other customers, third parties or our company's trademark rights, copyrights, privacy, and other rights
②In addition to the preceding paragraph acts that may cause disadvantages or damages to other customers, third parties, or our business, and acts that may cause damage.
③ Acts that are or may be offensive to public order and morals, or acts that provide information that violates public order and morals to other customers or third parties.
④ A criminal act, or an act that leads to or may lead to a criminal act.
⑤ Election campaign or similar act regardless of whether it is during the election period
⑥ Acts related to sex, religion, and politics
⑦ Through the service or in connection with the service, an act for profit or an act for preparation thereof.
⑧ Use or provide harmful programs such as computer viruses through this service or in connection with this service
⑨Acts that hinder the smooth operation of this service, or acts that may interfere with the service
⑩ Act of attempting unauthorized access to other computer systems or networks connected to this service
⑪ Acts that violate or may violate laws and regulations
⑫ Other acts that the business office deems inappropriate

Article 21 (Disclaimer)
1.

Although we will strive to ensure the accuracy of this service content, we do not guarantee the completeness, accuracy, certainty, usefulness, etc. of this service content and the information that customers obtain through this service. There is none.

2.

Due to the nature of this service, it is the customer's responsibility to manage the loss, damage, and damage prevention of valuables when receiving the service. Our business office shall not be responsible for any loss or other damage that may occur in connection with this service. However, we shall be liable within the scope of liability insurance for damages such as unintentional damage accidents caused by workers working on your property. In addition, the witness of minors and persons with insufficient judgment ability shall be performed with the consent and responsibility of the parent or supervisor.

3.

We will take appropriate and reasonable security control measures to protect your personal information, but even if you take security control measures, unauthorized access from third parties, etc. Members understand that there is a possibility that it cannot be completely prevented, and shall use this service.
4.
At this business site, the privacy policy is applied to the personal information of employees as well, and it will not be shared with customers unless requested by the police, judiciary or other jurisdiction of the jurisdiction in special circumstances such as an incident or accident. I do not.

Article 22 (Conflict)
Disputes between customers or with a third party that may occur regarding this service shall be resolved between the parties, and the customer shall not make any complaints to this business office.

Article 23 (Governing Law)
Japanese law shall apply to the establishment, performance and interpretation of this agreement.

Article 24 (Jurisdiction Court)
1.

In the event of a dispute between you and us in connection with this service, the parties will resolve it in good faith.

2.

If the issue is not resolved even after consultation, the Tokyo District Court will be the exclusive agreement jurisdictional court of the first instance.
 

Supplementary provision
This agreement is effective from March 1, 2020.

 

© 2019 by Tekipakihousekeepers. Proudly created with Wix.com
 

© 2019 by Tekipakihousekeepers. Proudly created with Wix.com

  • Facebook Social Icon

CALL us +81-70-6529-3855

07065293855